Privacy Policy

Effective Date: January 19, 2024
Last Updated: September 3, 2026

Jinshiling (Heyuan) Technology Co., Ltd., operating under the Golden Collar brand (“Golden Collar,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit machiningptfe.com (the “Website”), contact us, request a quotation, upload drawings or technical files, subscribe to communications, or otherwise interact with us.

By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The Website is operated by:

Jinshiling (Heyuan) Technology Co., Ltd.
Brand: Golden Collar
Address: No. 7 Xingan West Road, Zijin Industrial Park, Zijin County, Heyuan City, Guangdong, China
Telephone: +86 18925878089
Website: machiningptfe.com

For privacy-related questions or requests, you may contact us through the Contact Us section of machiningptfe.com, by telephone, or by mail at the address above.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • machiningptfe.com;

  • quotation and inquiry forms;

  • contact forms;

  • file and drawing uploads;

  • newsletter or marketing subscription forms;

  • email and other business communications;

  • interactions relating to product inquiries, samples, quotations, custom manufacturing, or customer support.

This policy does not govern third-party websites or services that we do not control.

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

3.1 Contact Information

When you contact us or request a quotation, we may collect:

  • first and last name;

  • email address;

  • telephone number;

  • company name;

  • country or region;

  • job or business contact information;

  • other contact details you choose to provide.

3.2 Project and Quotation Information

For product inquiries and custom manufacturing projects, we may collect:

  • product requirements;

  • material requirements;

  • dimensions;

  • quantities;

  • tolerances;

  • specifications;

  • application information;

  • operating conditions;

  • project descriptions;

  • delivery requirements;

  • purchasing or sourcing information;

  • other information necessary to evaluate or quote your project.

3.3 Drawings and Uploaded Files

Our quotation forms may allow you to upload technical files such as:

  • PDF documents;

  • STEP or STP files;

  • STL files;

  • DWG or DXF drawings;

  • JPG or PNG images;

  • specifications;

  • reference drawings;

  • CAD files;

  • other technical documents.

Uploaded files may contain information relating to you, your company, your products, equipment, designs, or projects.

We use these files primarily to review your requirements, prepare quotations, evaluate manufacturability, provide technical support, manufacture products when an order is placed, and maintain appropriate business records.

We do not intentionally publish customer drawings or uploaded technical files on the Website.

If your project requires specific confidentiality protections, export-control procedures, or a non-disclosure agreement, please arrange those requirements with us before submitting sensitive information.

3.4 Communications

If you communicate with us by email, telephone, WhatsApp, contact form, or another communication channel, we may retain information contained in those communications, including correspondence history and information necessary to respond to your inquiry.

3.5 Website and Technical Information

When you visit the Website, certain technical information may be collected automatically, such as:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • approximate geographic region derived from IP address;

  • pages visited;

  • referring page or website;

  • date and time of access;

  • interaction and performance information;

  • server and security logs;

  • cookie or similar technology identifiers.

We use this information to operate, secure, maintain, troubleshoot, and improve the Website.

4. How We Use Personal Information

We may use personal information for the following purposes:

Responding to Inquiries

To respond to product questions, quotation requests, technical inquiries, sample requests, and customer service communications.

Preparing Quotations

To evaluate drawings, specifications, quantities, materials, tolerances, applications, and other requirements and prepare commercial quotations.

Manufacturing and Order Support

When a business relationship develops, we may use information to support:

  • order processing;

  • manufacturing;

  • engineering review;

  • quality control;

  • shipment coordination;

  • customer service;

  • record keeping;

  • after-sales support.

Technical Evaluation

We may review uploaded drawings, CAD files, dimensions, application information, and technical requirements to evaluate manufacturability and suitable PTFE or fluoropolymer materials and processes.

Operating and Improving the Website

We may use technical and usage information to:

  • maintain website functionality;

  • improve user experience;

  • troubleshoot errors;

  • improve website performance;

  • detect abuse or malicious activity;

  • understand how visitors use the Website.

Security and Fraud Prevention

We may process technical and contact information where necessary to protect our systems, customers, employees, Website, and business from fraud, spam, unauthorized access, malware, or other security threats.

Marketing Communications

If you subscribe to a newsletter or otherwise consent to receive marketing communications, we may use your contact information to send relevant company, product, technical, or industry information.

You may unsubscribe from marketing communications at any time.

Legal and Compliance Purposes

We may process information when necessary to:

  • comply with applicable laws and regulations;

  • respond to lawful government or regulatory requests;

  • maintain required business records;

  • establish, exercise, or defend legal claims;

  • enforce agreements;

  • protect our legal rights.

5. Legal Bases for Processing

The legal basis on which we process personal information depends on the circumstances and applicable law.

Where relevant, processing may be based on:

  • your consent;

  • steps taken at your request before entering into a contract, such as preparing a quotation;

  • performance of a contract or purchase order;

  • compliance with legal obligations;

  • our legitimate business interests where permitted by law, such as operating and securing our Website, responding to business inquiries, preventing fraud, and improving our services;

  • other lawful grounds permitted by applicable data protection laws.

Where processing is based on consent, you may withdraw your consent as permitted by applicable law.

6. Cookies and Similar Technologies

The Website may use cookies and similar technologies required for website functionality, security, performance, language preferences, forms, and other website features.

We may also use analytics services, including services such as Google Analytics, to understand traffic and website performance.

Depending on their configuration, analytics and similar technologies may collect information such as IP address, device information, browser information, visited pages, referral information, and interaction data.

Where applicable law requires consent before non-essential cookies or analytics technologies are activated, we will seek the required consent.

You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect Website functionality.

7. How We Share Information

We do not disclose personal information except where reasonably necessary for legitimate business purposes or where required by law.

Information may be shared with the following categories of recipients.

Service Providers

We may use service providers that assist us with:

  • website hosting;

  • content delivery and website security;

  • website maintenance;

  • form processing;

  • email delivery;

  • analytics;

  • data storage;

  • IT services;

  • communications;

  • logistics or shipping;

  • professional services.

These providers may process information only to the extent necessary to provide their services, subject to applicable contractual and legal requirements.

Employees and Authorized Personnel

Information may be accessed by employees and personnel who reasonably need it for sales, quotation, engineering, manufacturing, quality, customer service, IT, management, or legal purposes.

Business Partners and Suppliers

Where necessary to respond to or fulfill a specific project, information may be shared with authorized suppliers, subcontractors, logistics providers, or other business partners.

We seek to limit such disclosure to information reasonably necessary for the relevant purpose.

Legal Requirements

We may disclose information where reasonably necessary to:

  • comply with applicable law;

  • respond to a court order or lawful government request;

  • protect our legal rights;

  • investigate fraud or security incidents;

  • enforce agreements;

  • protect the safety or property of Golden Collar, our customers, or others.

Corporate Transactions

If all or part of our business is involved in a merger, acquisition, restructuring, financing, asset sale, or similar transaction, relevant information may be transferred as part of that transaction subject to applicable law.

8. Sale or Sharing of Personal Information

Golden Collar is a manufacturer and B2B supplier and does not operate as a data broker.

We do not sell personal information for monetary consideration as part of our ordinary business.

Certain analytics, advertising, or similar technologies, if enabled on the Website, may involve disclosures that are treated as “sharing,” “targeted advertising,” or similar activities under certain privacy laws.

Where applicable law gives you the right to opt out of such processing, we will provide or honor the legally required method for exercising that right.

9. International Data Transfers

Golden Collar is based in China and serves customers and website visitors in multiple countries.

As a result, information you provide may be transferred to, stored in, or processed in China or in other countries in which our service providers operate.

Data protection laws in these countries may differ from those in your country.

Where applicable law requires specific safeguards, contractual protections, consent, assessments, or other mechanisms for international transfers, we will implement the measures required by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, preparing quotations, maintaining business records, supporting customer relationships, complying with legal requirements, resolving disputes, and enforcing agreements.

Retention periods may depend on factors such as:

  • whether an inquiry resulted in a quotation or order;

  • whether an ongoing customer or supplier relationship exists;

  • whether technical drawings remain relevant to repeat production;

  • applicable accounting, tax, contractual, product-quality, or legal retention requirements;

  • the need to establish, exercise, or defend legal claims.

When information is no longer reasonably required, we may delete, anonymize, or securely archive it as appropriate and as permitted by law.

11. Protection of Drawings and Technical Files

We recognize that drawings, CAD files, specifications, and similar documents submitted for quotation may contain commercially important information.

We use reasonable administrative, technical, and organizational safeguards intended to protect such files against unauthorized access, disclosure, alteration, or loss.

Access should be limited to personnel and service providers who reasonably require the information for quotation, technical evaluation, production, quality, support, or related business purposes.

Submitting a drawing through the Website does not by itself create a separate non-disclosure agreement.

If a project requires contractual confidentiality obligations beyond the protections described in this Privacy Policy, please contact us before submitting sensitive or proprietary files so that an appropriate NDA or other agreement can be considered.

12. Information Security

We use reasonable technical and organizational safeguards designed to protect personal and business information against:

  • unauthorized access;

  • loss;

  • misuse;

  • alteration;

  • disclosure;

  • destruction.

However, no internet transmission, website, email system, or storage system can be guaranteed to be completely secure.

You should therefore avoid submitting information that is unnecessary for your inquiry.

Unless specifically requested through an appropriate secure process, please do not submit sensitive personal information such as government identification numbers, payment card information, medical information, passwords, or other highly sensitive information through our quotation or contact forms.

13. Marketing and Newsletter Communications

If you voluntarily subscribe to our newsletter or marketing communications, we may send you information about products, materials, manufacturing capabilities, technical content, company updates, exhibitions, or related topics.

You may unsubscribe at any time using the unsubscribe method provided in the communication or by contacting us.

Unsubscribing from marketing does not prevent us from sending necessary business communications relating to an inquiry, quotation, order, or existing customer relationship.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

  • request information about how your personal information is processed;

  • access personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of personal information;

  • withdraw consent where processing is based on consent;

  • object to or restrict certain processing;

  • request data portability where applicable;

  • opt out of certain sale, sharing, or targeted advertising activities where applicable;

  • lodge a complaint with a competent data protection authority.

These rights are not absolute and may be subject to legal exceptions.

To exercise a privacy right, please contact us through the contact information provided in this Privacy Policy.

We may need to verify your identity before fulfilling certain requests.

We will not discriminate against you for exercising a privacy right protected by applicable law.

15. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional rights if the relevant privacy law applies to Golden Collar and the processing activity involved.

Depending on applicable law, these rights may include:

  • the right to know what categories of personal information are collected;

  • the right to access personal information;

  • the right to correct inaccurate information;

  • the right to request deletion;

  • the right to obtain information about categories of recipients;

  • the right to opt out of certain sale, sharing, or targeted advertising activities;

  • the right to appeal certain privacy decisions where required.

The categories of information we may collect and the purposes for which they are used are described throughout this Privacy Policy.

We do not intentionally collect sensitive personal information through the Website for purposes unrelated to providing our products, responding to inquiries, or conducting legitimate business operations.

16. European Economic Area, United Kingdom, and Similar Jurisdictions

Where the GDPR, UK GDPR, or similar legislation applies, you may have additional rights including access, correction, erasure, restriction, objection, and portability.

You may also have the right to lodge a complaint with the competent supervisory authority in your country.

Where processing is based on consent, you may withdraw that consent without affecting processing that was lawfully carried out before the withdrawal.

17. Children’s Privacy

The Website is intended for businesses, engineers, procurement professionals, manufacturers, and other commercial or professional users.

It is not intended for children.

We do not knowingly collect personal information from children through the Website.

If we become aware that information from a child has been submitted without appropriate authorization, we will take reasonable steps to delete it where required.

18. Third-Party Websites and Services

The Website may contain links to third-party websites, social platforms, messaging services, maps, or other services.

Their privacy practices are governed by their own policies.

Golden Collar is not responsible for the privacy or security practices of third-party websites or services that we do not control.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, service providers, or applicable laws.

When material changes are made, we will update the “Last Updated” date at the top of this page and provide any additional notice required by applicable law.

We encourage visitors to review this Privacy Policy periodically.

20. Contact Us

For questions about this Privacy Policy, the handling of your personal information, or a request to exercise your privacy rights, please contact:

Jinshiling (Heyuan) Technology Co., Ltd.
Golden Collar

No. 7 Xingan West Road
Zijin Industrial Park
Zijin County, Heyuan City
Guangdong, China

Telephone: +86 18925878089

You may also submit a request through the Contact Us section of machiningptfe.com.

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